This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Downloading Firefox 4 the icon has "do not enter" sign; can't use

  • 1 การตอบกลับ
  • 6 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย TonyE

waburr
waburr
more options

I have Mac OS X 10.4.11. I downloaded Firefox 4, but the icon to be dragged to the Applications folder has a "do not enter" symbol over it. When I try to start Firefox, I get the message that it "isn't supported with this architecture". What should I do?

I have Mac OS X 10.4.11. I downloaded Firefox 4, but the icon to be dragged to the Applications folder has a "do not enter" symbol over it. When I try to start Firefox, I get the message that it "isn't supported with this architecture". What should I do?

การตอบกลับทั้งหมด (2)

TonyE
TonyE
  • Moderator
more options

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox

If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

waburr
waburr เจ้าของคำถาม
more options

Many thanks! I went back to Firefox 3, and now everything is fine.