We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Why the FF icon appears with a circle and a crossed line when i downloaded?

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt Brubeck

more options

I have a mac G5, mac OS X, version 10.5.8

When I downloaded FF 4 to up greade, the FF icon appears with a circle with a line across and when I try to open it, it says that it's not supported with that architecture.

What should I do?

I have a mac G5, mac OS X, version 10.5.8 When I downloaded FF 4 to up greade, the FF icon appears with a circle with a line across and when I try to open it, it says that it's not supported with that architecture. What should I do?

การตอบกลับทั้งหมด (1)

more options

Sorry, the official version of Firefox 4 is not available for PowerPC Macs.

You can download and re-install the previous version here: http://www.firefox.com/all-older.html

or you can find an unofficial version for PowerPC here: http://www.floodgap.com/software/tenfourfox/