This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

When I go to Youtube, certain videos will not play now. This only happened after I downloaded firefox 4. I tested all of the plugins like the troubleshooting page recommended, but still nothing. Any help would be nice. Thanks.

  • 4 การตอบกลับ
  • 64 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jazmyn

more options

If I try to play a certain person's vevo videos for example they won't play. Other videos posted by people will play, but it seems like if it is an official page by whoever (Lady Gaga, Justin Bieber, etc) they won't play and I have no idea why.

If I try to play a certain person's vevo videos for example they won't play. Other videos posted by people will play, but it seems like if it is an official page by whoever (Lady Gaga, Justin Bieber, etc) they won't play and I have no idea why.

การตอบกลับทั้งหมด (4)

more options

It seems to be any videos that have an ad that play before them won't start. I'm thinking it may be an issue related to Flash.

more options

Updating Shockwave does not seem to help either.

more options

Delete your cache! It fixed it for me!

more options

iiiiiiiiiiiiiiiiii need justin bieber