Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

i am trying to watch netflix and i was trying to watch you tube and they both keep freezing how do i fix it or what is causing it it will only work wheni move my mouse

  • 1 การตอบกลับ
  • 8 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Xircal

more options

i am having problems watching videos. it freezes when i watch you tube or netflix. the audio will work but the video only works if i move my mouse . how do i fix this

i am having problems watching videos. it freezes when i watch you tube or netflix. the audio will work but the video only works if i move my mouse . how do i fix this

การตอบกลับทั้งหมด (1)

more options

You are missing two plugins required to achieve your goal. Download Adobe Shockwave for Director and download Apple Quicktime You need the latter plugin to support Shockwave.

Similarly, you can watch youtube in HTML5 now instead of Flash. All you need to do is to sign up to the HTML5 trial by clicking the link at the foot of this page: HTML5 Trial Signup You don't have to fill in any forms.

But please check your plugins at Plugins Check site. Some of the others might be out of date.

เปลี่ยนแปลงโดย Xircal เมื่อ