Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Unable to login with user name (GTEFederal Credit Union). IE works ok. As soon as I enter username it is cleared and nothing else happens.

  • 1 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

Went to FIREFOX. Tried to login to the GTE Federal Credit union. Typed in my user name and hit enter. User name was erased and space remained blank. Used Internet explorer and had no problems. Called GTE FCU and they had no problems and recommended to check the settings.

Any ideas out there????

Went to FIREFOX. Tried to login to the GTE Federal Credit union. Typed in my user name and hit enter. User name was erased and space remained blank. Used Internet explorer and had no problems. Called GTE FCU and they had no problems and recommended to check the settings. Any ideas out there????

การตอบกลับทั้งหมด (1)

more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"