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เรียนรู้เพิ่มเติม

Why do videos on CNET.com play on explorer and not Firfox? The short ads play, but the videos don't.

  • 1 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Xircal

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If I go to CNET.com to watch a review video, I can only do so using Explorer. When I try to use Firefox, only the short advertizement shows, and the review never shows. On Explorer the advertizement plays also, but so does the review. Do I need an Add on? If so, which?

If I go to CNET.com to watch a review video, I can only do so using Explorer. When I try to use Firefox, only the short advertizement shows, and the review never shows. On Explorer the advertizement plays also, but so does the review. Do I need an Add on? If so, which?

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I didn't get a problem with it. See screenshot.

Try right clicking the video, go to Settings and then disable Hardware Acceleration (second icon from the left at the bottom).

เปลี่ยนแปลงโดย Xircal เมื่อ