Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Unable to download firefox 4.0, getting a message saying that I do not have sufficient privilages to some of the items.

  • 1 การตอบกลับ
  • 11 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

Tried to replace my firefox with 4.0, but unable to do so. Error message saying" I do not have sufficient privileges for some of the items."

Tried to replace my firefox with 4.0, but unable to do so. Error message saying" I do not have sufficient privileges for some of the items."

การตอบกลับทั้งหมด (1)

more options

If you get an error message that you do not have sufficient permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.