Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I have a corrupt browser and am unable to delete cookies. Also no tool bar in which to delete cookies.

  • 1 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 9 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

Attempts to do a web search for my online banking will take me to the website but after that it does not allow me to access my online account. I contacted my bank who suggested I had a corrupt browser and attempted to try and help me delete cookies on my computer but I do not have a toolbar on my Mozilla Firefox which allows me to do that. I also have Yahoo Mail.

Attempts to do a web search for my online banking will take me to the website but after that it does not allow me to access my online account. I contacted my bank who suggested I had a corrupt browser and attempted to try and help me delete cookies on my computer but I do not have a toolbar on my Mozilla Firefox which allows me to do that. I also have Yahoo Mail.

การตอบกลับทั้งหมด (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily.