This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

When opening Firebox, about:blank takes over, need help to remove

  • 1 การตอบกลับ
  • 32 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย alan_r

more options

About:blank has somehow gotten into my system. Whenever I log on to the internet through Firefox, many errors occur like timing out when searching, long neverending cycle to go to another site, open and closing tabs etc. I have noticed about:blank showing up in the taskbar at times, taking the place where mozilla firefox was before???? Need help in getting rid of this malicious software.

About:blank has somehow gotten into my system. Whenever I log on to the internet through Firefox, many errors occur like timing out when searching, long neverending cycle to go to another site, open and closing tabs etc. I have noticed about:blank showing up in the taskbar at times, taking the place where mozilla firefox was before???? Need help in getting rid of this malicious software.

การตอบกลับทั้งหมด (1)

more options

About:Blank is normally just one of the options offered for opening Firefox -

Options>General>Start-up>you are offered three methods - opening in a blank page(About:Blank), home page, or as you finished last time.

If you think you have malware, I presume you have run an anti-virus scanner and a spyware removal program.

You should try the free download Malwarebytes -

http://www.malwarebytes.org/

For more general problems you should try running in Safe Mode, working your way through this -

https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes