This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

updater not working

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย David McRitchie

more options

I keep getting messages about updating Firefox, and I start the updater, but it never finishes updating. I've gotten the updater alert probably 4 times now, with the same result. I'm working on a MacBook Pro with OSX 10.6.7

I keep getting messages about updating Firefox, and I start the updater, but it never finishes updating. I've gotten the updater alert probably 4 times now, with the same result. I'm working on a MacBook Pro with OSX 10.6.7

การตอบกลับทั้งหมด (1)

more options

Download the full version from http://www.mozilla.com and install it. The update is not working for you. It will take about the same time anyway.


Permission errors on Mac:
If you were getting permission errors on a Mac, download the latest Firefox version, then uninstall and reinstall Firefox. Do not remove your profile directories and files as they contain your settings, bookmarks, history, extensions, passwords, and cookies.

In fact don't let Firefox be started for you. Exit the install, and start Firefox in the normal manner so you don't inadvertently create a new profile.

เปลี่ยนแปลงโดย David McRitchie เมื่อ