Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

i can't install firefox

  • 1 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย conglyvn

themariosmasher
themariosmasher
more options

when i try to install firefox, a awindow pops saying that its extracting files but, after that nothing happens, and i tried searching for the firefox.exe but nothing was there, pls help

when i try to install firefox, a awindow pops saying that its extracting files but, after that nothing happens, and i tried searching for the firefox.exe but nothing was there, pls help

การตอบกลับทั้งหมด (1)

conglyvn
conglyvn
more options

I also have the same problem. I am using Windows 7 home basic and can't install any version of Firefox. Installing wizard always keep at 27% of extracting and system hangs on. I have to shutdown Windows by power button. Solution: Start Windows 7 in Safe mode and install Firefox. After that, restart Windows