This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Amazon.com, Firefox won't let me read customer reviews, sends me to Net Assistant. Never had this with IE. Just switched to Firefox a few days ago.

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 24 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Hasan

more options

I like to read reviews on Amazon.com before I purchase things I have not owned before. On IE I had no problem reading the reviews. However, when I click on the Reviews link on a product's description page, Firefox redirects me to Net Assistant. There is nothing there related to Amazon or reviews or anything else. I cannot read the reviews at all. I don't know if this would happen on other sites or not; most of the others have their reviews on the same page as the product description, but Amazon's link takes you elsewhere. Can anyone help with this? I shop on Amazon quite often, but not now if I can't read reviews.

I like to read reviews on Amazon.com before I purchase things I have not owned before. On IE I had no problem reading the reviews. However, when I click on the Reviews link on a product's description page, Firefox redirects me to Net Assistant. There is nothing there related to Amazon or reviews or anything else. I cannot read the reviews at all. I don't know if this would happen on other sites or not; most of the others have their reviews on the same page as the product description, but Amazon's link takes you elsewhere. Can anyone help with this? I shop on Amazon quite often, but not now if I can't read reviews.

การตอบกลับทั้งหมด (1)

more options

The Freeze.com NetAssistant is responsible for this issue and you need to uninstall (or at least disable) that extension.

See also:

Check and tell if its working.