Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Anytime I try to go to a search result I am directed to a advertising search.

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย dynamite

more options

The last couple of days anytime I do a Google search and click on a result a blank page with "Submit Query" pops up and then I am taken to some search directory instead of the site I'm looking for. I have BitDefender installed and have run a scan but can find no infection.

The last couple of days anytime I do a Google search and click on a result a blank page with "Submit Query" pops up and then I am taken to some search directory instead of the site I'm looking for. I have BitDefender installed and have run a scan but can find no infection.

การตอบกลับทั้งหมด (1)

more options

You need to thoroughly check for malware infection on your system. Note that you need to run several different malware removal tools since each of them can remove only certain types of malware. See this article for a list of spyware removal tools: Spyware on Windows

See this article for more information: What to do when searches take you to the wrong search website.