This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

firefox installed the latest version. Now my google browser, history etc. doesn't work anymore. It doesn't respond. I can't run searches from the browser. youtube button is missing. I've tried opening firefox in safe mode but that doesn't work.

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย MU777

more options
  1. Question

firefox installed automatically the latest version. Now my google browser, history etc. doesn't work anymore. It doesn't respond. I can't run searches from the browser. youtube button is missing. I've tried opening firefox in safe mode but that doesn't work

# Question firefox installed automatically the latest version. Now my google browser, history etc. doesn't work anymore. It doesn't respond. I can't run searches from the browser. youtube button is missing. I've tried opening firefox in safe mode but that doesn't work

การตอบกลับทั้งหมด (3)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.


What happens if you open Firefox in Save mode?

more options

My bookmarks works okay, the google history is missing and everything next to the google search doesn't work.(search, share, bookmarks, check, translate, autofill, toolbar options. It corrected itself for awhile, now it's doing it again. Opening firefox in safe mode doesn't make a difference.

Marc

more options

I take that back. I opened firefox in safe mode and my google history returned and everything seems back to normal. How do I keep it that way?

Marc