This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Everytime I try to download Firefox it stops at 99% and 1 sec remaining. It never completes even though I've tried it many times. Why?

  • 2 การตอบกลับ
  • 6 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย KathyMac

more options

I can't download Firefox because it never completes the download. It ends at 99% complete with 1 sec remaining and never completes.

I can't download Firefox because it never completes the download. It ends at 99% complete with 1 sec remaining and never completes.

การตอบกลับทั้งหมด (2)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

more options

I'm sorry but I'm a technotard when it comes to computers. I keep Help desks and the Geek Squad in busines. Ha. Would you be willing to give me more information on how to disable virus scanning. The website was confusing to me....see, I really am a technotard. Thanks.