We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

When I open firefox it says something about proxy settings! how do i fix this so I can start using it again

  • 1 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

ellybelly19
ellybelly19
more options

It won't let me do anything! All it says The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections. 

   *   Check the proxy settings to make sure that they are correct.

   *   Contact your network administrator to make sure the proxy server is
         working.

I clicked the button to reload or whatever and nothing happens just the same old thing over and over!

It won't let me do anything! All it says The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. * Check the proxy settings to make sure that they are correct. * Contact your network administrator to make sure the proxy server is working. I clicked the button to reload or whatever and nothing happens just the same old thing over and over!

การตอบกลับทั้งหมด (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check the connection settings.

  • Tools > Options > Advanced : Network : Connection > Settings

If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).