This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox crashes

  • 2 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย braskich

braskich
braskich
more options

Firefox crashes immediately upon launch. This occurs whether or not Safe Mode is invoked when launching.

Firefox initially crashed a while after the 8.0 update was downloaded (but before I had restarted to apply the update). Since then, it crashes immediately upon startup.

I uninstalled Firefox, downloaded the 8.0 version from the website, and did a fresh install. This did not seem to make any difference.

Firefox crashes immediately upon launch. This occurs whether or not Safe Mode is invoked when launching. Firefox initially crashed a while after the 8.0 update was downloaded (but before I had restarted to apply the update). Since then, it crashes immediately upon startup. I uninstalled Firefox, downloaded the 8.0 version from the website, and did a fresh install. This did not seem to make any difference.

วิธีแก้ปัญหาที่เลือก

Probably due to using Roboform, try updating that software, or uninstalling it. Please post back with how you get on.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

John99
John99
more options

วิธีแก้ปัญหาที่เลือก

Probably due to using Roboform, try updating that software, or uninstalling it. Please post back with how you get on.

braskich
braskich เจ้าของคำถาม
more options

The problem was absolutely with RoboForm (I had Version 7.5.5). Exiting RoboForm allowed Firefox to launch. I will update RoboForm... it has not typically handled Firefox updates well, but this is by far the worst.