Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox continues to crash instantly at startup.

  • 3 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย egrogg

more options

on the 9th my wife complained that firefox should it crashed. I attempted to restart and submit bug with same results. I uninstalled all and reinstalled using ver 8 the previous ver was 7. Same issue resulted. I uninstalled again restarted win 7 and reinstalled ver 8. same issue. Started in safe mode, as soon as selection box came up it crashed. Please help me.

on the 9th my wife complained that firefox should it crashed. I attempted to restart and submit bug with same results. I uninstalled all and reinstalled using ver 8 the previous ver was 7. Same issue resulted. I uninstalled again restarted win 7 and reinstalled ver 8. same issue. Started in safe mode, as soon as selection box came up it crashed. Please help me.

เปลี่ยนแปลงโดย xtrmist เมื่อ

วิธีแก้ปัญหาที่เลือก

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-884df03e-26d5-4e2e-996f-e6b742111110
Firefox 8.0 Crash Report [@ DbgBreak ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (3)

more options

วิธีแก้ปัญหาที่เลือก

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-884df03e-26d5-4e2e-996f-e6b742111110
Firefox 8.0 Crash Report [@ DbgBreak ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

more options

I will try this too...