Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox crashes

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย knorretje

srobbo71
srobbo71
more options

Hi, Firefox was working fine yesterday. This morning it automatically updated and now it won't load. It crashes every time I try to start it and it won't open in safe mode either. Firefox sometimes flashes up but crashes immediately. I have even uninstalled and reinstalled but it still won't load, I am using windows XP.

Hi, Firefox was working fine yesterday. This morning it automatically updated and now it won't load. It crashes every time I try to start it and it won't open in safe mode either. Firefox sometimes flashes up but crashes immediately. I have even uninstalled and reinstalled but it still won't load, I am using windows XP.

การตอบกลับทั้งหมด (1)

knorretje
knorretje
more options

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-23999507-466a-451d-a026-36e3a2111111
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem.