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I cannot get my Hotmail email to open

  • 1 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Tim

Barbara44
Barbara44
more options

I have downloaded and upgraded Firefox in addition to getting all the latest plugins updated for my laptop. Previously, Firefox worked. Now, when I go to click on my email in my inbox for Hotmail, it will not open anything. I'm at a loss here as to what to do next. I've tried everything possible, and have even rebooted several times. Your suggestions, please. thank you.

I have downloaded and upgraded Firefox in addition to getting all the latest plugins updated for my laptop. Previously, Firefox worked. Now, when I go to click on my email in my inbox for Hotmail, it will not open anything. I'm at a loss here as to what to do next. I've tried everything possible, and have even rebooted several times. Your suggestions, please. thank you.

การตอบกลับทั้งหมด (1)

Tim
Tim
more options

1) Update to Firefox 9

2) Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

3) How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile