This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

How do I deal with an "incomplete Hotmail sign out" problem?

  • 1 การตอบกลับ
  • 6 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

collinsmj53
collinsmj53
more options

I get an error message of: We couldn't sign you out of these sites: 

 Hotmail.

I do not have this problem with Internet Explorer.

I get an error message of: We couldn't sign you out of these sites: Hotmail. I do not have this problem with Internet Explorer.

การตอบกลับทั้งหมด (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to delete the live.com and passport.net cookies and maybe the cookies from other MS (msn) sites as well.

  • Tools > Options > Privacy > Cookies: "Show Cookies"
  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
  • Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.