This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Just upgraded to 10.0.2 and now it can't findwebsites - three that I know were created with WordPress. IE & Chrome work just fine - and the previous version of Firefox (10.0.1) also worked. Looking for a fix or I will need to abandon Firefox. Thanks.

  • 5 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย LegacyVideo

more options

I get the following error message: Gone The requested resource / is no longer available on this server and there is no forwarding address. Please remove all references to this resource. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. IE & Chrome work just fine - and the previous version of Firefox (10.0.1) also worked. Looking for a fix or I will need to abandon Firefox. Thanks.

I get the following error message: Gone The requested resource / is no longer available on this server and there is no forwarding address. Please remove all references to this resource. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. IE & Chrome work just fine - and the previous version of Firefox (10.0.1) also worked. Looking for a fix or I will need to abandon Firefox. Thanks.

วิธีแก้ปัญหาที่เลือก

Found the problem - It was an HT Access file on the site itself. Removed the file and 10.0.2 works fine.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (5)

more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)
more options

Thanks for your reply. By bypassing the cache, do you mean clearing the browsing history? I cleared the history and then followed your instructions to no effect - still get that "410 Gone" error message for certain sites. I know this problem has also affected folks trying to reach my site - at least one visitor using Firefox thought my site was down.

more options

วิธีแก้ปัญหาที่เลือก

Found the problem - It was an HT Access file on the site itself. Removed the file and 10.0.2 works fine.

more options

Can you be more specific? Where is this particular htaccess file? In a specific folder? How do you identify the right one?

more options

The .htaccess file was in the root folder of the website. That's as much I know - my web tech was the one who removed the file.