This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

cannot load a secure website since update

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย ctclemens

more options

a particular secure website from New York City department of health (DOH) no longer loads:

HTTP Status 404 - /provider-client/servlet/PC/

type Status report

message /provider-client/servlet/PC/

description The requested resource (/provider-client/servlet/PC/) is not available. Apache Tomcat/5.5.26

a particular secure website from New York City department of health (DOH) no longer loads: HTTP Status 404 - /provider-client/servlet/PC/ type Status report message /provider-client/servlet/PC/ description The requested resource (/provider-client/servlet/PC/) is not available. Apache Tomcat/5.5.26

การตอบกลับทั้งหมด (2)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Thanks for the suggestions but after clearing cache, deleting 3 cookies for the site in question and trying safe mode--no luck: exact same error page. Again it works find with Safari and Explorer. (attached snapshot)