This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

unable to export bookmarks.html, tried safemode, new profile.

  • 7 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย bob37900

more options

Windows XP Sp3 long time Firefox user. Had no trouble until version 12.0.Tried safe mode, new profile, complete uninstall /reinstall of Firefox 12.0. Cannot export bookmarks. Also Internet Explorer 8 will no longer import directly form Firefox as it used to. Probably because HTML bookmark isn't being created.

Windows XP Sp3 long time Firefox user. Had no trouble until version 12.0.Tried safe mode, new profile, complete uninstall /reinstall of Firefox 12.0. Cannot export bookmarks. Also Internet Explorer 8 will no longer import directly form Firefox as it used to. Probably because HTML bookmark isn't being created.

การตอบกลับทั้งหมด (7)

more options

What happens when you try to export your bookmarks to HTML? Error message? Silent failure?

(Help article for quick reference for anyone reading this thread: Export Firefox bookmarks to an HTML file to back up or transfer bookmarks.)

more options

Perform the suggestions mentioned in the following article:

Check and tell if its working.

more options

I get a silent failure. Nothing happens.

more options

I followed the directions many times and nothing happens. Silent failure.

more options

when i follow the directions nothing happens. SIlent failure. Used to work well on previous Firefox versions. First time I ever had this problem!!

more options

Start Firefox in -> Diagnose Firefox issues using Troubleshoot Mode to check if your add-ons/extensions are causing the problems.

While using Firefox Diagnose Firefox issues using Troubleshoot Mode, perform the suggestions mentioned in the above articles provided by me and jscher2000

Check and tell if its working in Safe Mode.

more options

I have tried Safe mode a number of times and still cannot export bookmarks. I can however, import bookmarks from Firefox 12.0 to Google Chrome 19 with no problem also am able to export from Chrome OK.