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Problem to import bookmarks

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

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Well, I did the backup in json format. Only now can not import bookmarks. The message "Unable to process the backup file." I tried another file in the same format and it worked. What can be causing this?

Well, I did the backup in json format. Only now can not import bookmarks. The message "Unable to process the backup file." I tried another file in the same format and it worked. What can be causing this?

การตอบกลับทั้งหมด (1)

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A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.