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Firefox crashes

  • 1 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

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Firefox crashes every time I try to load random pages. It started right now and I've never had any issues like this before.

I've tried all the suggested steps and it even keeps crashing when running it in safe mode.
Firefox crashes every time I try to load random pages. It started right now and I've never had any issues like this before. I've tried all the suggested steps and it even keeps crashing when running it in safe mode.

การตอบกลับทั้งหมด (1)

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See:


Try to disable hardware acceleration.

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: