This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

What can prevent a hard refresh from completing?

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย kat123

more options

I'm running Firefox 14 on a 64-bit Windows machine. According to everything I've read, I should be able to do a hard refresh using CTRL-F5 or the refresh button on the top of the window.

When working on a website, for example, I'll update something then want to see how it looks. Doing a CTRL-F5 does nothing.

I'm a recent convert to Firefox. Now I must have IE open to see changes since the hard refresh works on IE, but I work using Firefox.

The only thing I can think of is that there is some setting that is preventing the hard refresh from working.

And, please don't ask me to clear cache and cookies. I've got so many passwords remembered on this thing, it would slow me down considerably to look each one up as I need them.

Given all that, any ideas on how to fix this?

Thanks in advance.

I'm running Firefox 14 on a 64-bit Windows machine. According to everything I've read, I should be able to do a hard refresh using CTRL-F5 or the refresh button on the top of the window. When working on a website, for example, I'll update something then want to see how it looks. Doing a CTRL-F5 does nothing. I'm a recent convert to Firefox. Now I must have IE open to see changes since the hard refresh works on IE, but I work using Firefox. The only thing I can think of is that there is some setting that is preventing the hard refresh from working. And, please don't ask me to clear cache and cookies. I've got so many passwords remembered on this thing, it would slow me down considerably to look each one up as I need them. Given all that, any ideas on how to fix this? Thanks in advance.

การตอบกลับทั้งหมด (2)

more options

Maybe temporarily switch to Private Browsing mode and possibly clear the memory cache.

In PB mode Firefox doesn't use the disk cache and the cookies from regular mode.

You can set the browser.privatebrowsing.keep_current_session pref to true on the about:config page to prevent closing the current session.

เปลี่ยนแปลงโดย cor-el เมื่อ

more options

Thanks! I'll give that a try!