This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox crashes

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

Hi,

Been experiencing crashing since yesterday. Impossible to open Firefox.

Note that I meet all the criteria (updated Firefox, updated OS X, etc.) except I have no anti-spyware - never been advised to have one since I have a Mac.

Crashes in safe mode. Checked out your Latest Firefox Issues, but I don't have any of those problems.

So am seeking help with my crash ID.

Thank you.

Zahra

Hi, Been experiencing crashing since yesterday. Impossible to open Firefox. Note that I meet all the criteria (updated Firefox, updated OS X, etc.) except I have no anti-spyware - never been advised to have one since I have a Mac. Crashes in safe mode. Checked out your Latest Firefox Issues, but I don't have any of those problems. So am seeking help with my crash ID. Thank you. Zahra

การตอบกลับทั้งหมด (1)

more options

Try to disable hardware acceleration in Firefox.

You can also do a check for corrupted and duplicate fonts and other font issues: