We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

I set firefox to open in 32-bit mode but it doesn't.

  • 2 การตอบกลับ
  • 30 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย vgasman

vgasman
vgasman
more options

Netflix instant streaming still asks me to restart in 32-bit mode even tho I followed the instructions to ALWAYS start in 32-bit mode. I even reinstalled firefox. On Netflix when I click on the button to restart in 32-bit mode, it goes in a loop and just keeps asking for the 32-bit mode. This is a new problem, since in the past restarting in 32-bit mode always worked.

Netflix instant streaming still asks me to restart in 32-bit mode even tho I followed the instructions to ALWAYS start in 32-bit mode. I even reinstalled firefox. On Netflix when I click on the button to restart in 32-bit mode, it goes in a loop and just keeps asking for the 32-bit mode. This is a new problem, since in the past restarting in 32-bit mode always worked.

การตอบกลับทั้งหมด (2)

user633449
user633449
more options

This is a known problem with Netflix and Microsoft Silverlight right now. You can try the following: See if there is an update for Microsoft Silverlight. After checking for updates, Go to Finder, then Applications. Right click on Firefox, then click "Get Info". Then check the box that says "open in 32-bit mode". Restart your PC, and test again. Does it work now?

vgasman
vgasman เจ้าของคำถาม
more options

Thanks for trying to help. I have a MAC and cannot find any updates for Microsoft Silverlight. I already tried to trick of telling Firefox to open in 32-bit. It's strange that I never had this problem before! Anyway, Netflix streaming works fine on Safari. Go figure.