This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I have transferred old bookmarks via HTML file. They appear onscreen but Firefox won't let me save to old folders. Why? Pls help.

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 20 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

I bought a new computer and saved my old bookmarks in html format. I imported the bookmarks to my new Firefox as per instructions. when I click on the bookmarks menu, I can see the old folders. However, when I try to save new bookmarks to my old folders, they don't appear on the menu and I can't find a way to keep them other than starting a new unused folder. I don't want to it this way... I want full access to my old folders. Please tell me what to do. Thx

I bought a new computer and saved my old bookmarks in html format. I imported the bookmarks to my new Firefox as per instructions. when I click on the bookmarks menu, I can see the old folders. However, when I try to save new bookmarks to my old folders, they don't appear on the menu and I can't find a way to keep them other than starting a new unused folder. I don't want to it this way... I want full access to my old folders. Please tell me what to do. Thx

การตอบกลับทั้งหมด (2)

more options

It is such a strange behaviour. Is your bookmarks.html file read-only? Check it out. After that reply this post or tweet me.

more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can try to check and repair the places database with this extension: