This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

bookmarks lost after reinstallation.

  • 4 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย adi1

more options

My firefox 16.0.1 stopped working so i reinstalled it. whereas it didnt work even now. i opened it in administrator mode and it worked, but the problem which occurred was that all my bookmarks were lost. Now whenever i open my profile manager, it stops responding. The places.sqlite file is still there in the profile. From Help > Troubleshooting information i got to know i am using the same profile i was using earlier.

My firefox 16.0.1 stopped working so i reinstalled it. whereas it didnt work even now. i opened it in administrator mode and it worked, but the problem which occurred was that all my bookmarks were lost. Now whenever i open my profile manager, it stops responding. The places.sqlite file is still there in the profile. From Help > Troubleshooting information i got to know i am using the same profile i was using earlier.

การตอบกลับทั้งหมด (4)

more options

Have you tried restoring one of the earlier bookmark backups?

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

See also:

more options

yes i did but nothing happened. @finitarry

เปลี่ยนแปลงโดย adi1 เมื่อ

more options

I have allowed mozilla in the windows firewall and uninstalled the anti-virus but still i have to run it in the administrator mode and the bookmarks are still lost. I have retained the places.sqlite,places.sqlite-sqh and places.sqlite-wal files. Is there some other way to get them into use without making any new profile because whenever i make a new profile an empty folder is formed in "C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles ". @cor-el

เปลี่ยนแปลงโดย adi1 เมื่อ