This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Page load time is significantly increased after Firefox 18 update

  • 2 การตอบกลับ
  • 7 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย siva.rs

more options

Since 18 update, page load takes lot of time on almost all websites whereas other browsers (Google Chrome and IE 9) work well. I have tried "Reset", complete reinstall and 19 beta and they did not help.

PC conf: Windows 7 Professional 64 bit

N/W setting: Behind a Proxy server

Since 18 update, page load takes lot of time on almost all websites whereas other browsers (Google Chrome and IE 9) work well. I have tried "Reset", complete reinstall and 19 beta and they did not help. PC conf: Windows 7 Professional 64 bit N/W setting: Behind a Proxy server

การตอบกลับทั้งหมด (2)

more options

Make sure that your Antivirus/Firewall not blocking anything.


Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

I have tried clearing cache,cookies, etc, also "Factory reset" and fresh installation, these did not help.