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I lost the ability to scroll with my touch pad. Did I accidentally hit a key combo? how to get it back?

  • 1 การตอบกลับ
  • 8 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Andrew

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Somehow I lost the ability to scroll up/down on my Asus laptop touchpad. I can scroll up/down with left-click held down using the scroll bar, but not with he mousepad. Allother thigs work okay. My guess is that I hit a combination of keys that turned it off. Re-boot does not restore function

Somehow I lost the ability to scroll up/down on my Asus laptop touchpad. I can scroll up/down with left-click held down using the scroll bar, but not with he mousepad. Allother thigs work okay. My guess is that I hit a combination of keys that turned it off. Re-boot does not restore function

การตอบกลับทั้งหมด (1)

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I would assume that this issue would affect all browsers. Check your scrolling properties of the computer by going to the bottom right corner to fine "Synaptics Pointing Device", if you do not see it, press the arrow up to see more icons. If this just occurs on Firefox there may be a setting that we have to change. Please report back to us with results!

Thanks.