This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

did terrible things. now I can only find my bookmarks.htm file. Can I restore my bookmarks from that?

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย ahhgoosh

more options

made a huge mess of things but long story short, I do subscribe to a cloud-based backup service and yet all I can seem to find is my .htm file of my bookmarks (the correct file only contains bookmarks from AFTER I skillfully wiped out my hard drive, which is useless to me).

made a huge mess of things but long story short, I do subscribe to a cloud-based backup service and yet all I can seem to find is my .htm file of my bookmarks (the correct file only contains bookmarks from AFTER I skillfully wiped out my hard drive, which is useless to me).

วิธีแก้ปัญหาที่เลือก

All of your important Firefox data is (was) stored under this path:

C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles

Any chance that was included in your backup?

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (3)

more options
more options

วิธีแก้ปัญหาที่เลือก

All of your important Firefox data is (was) stored under this path:

C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles

Any chance that was included in your backup?

more options

I actually did eventually find an answer online and fixed the problem, but thank you!