Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Many website don't display properly

  • 1 การตอบกลับ
  • 10 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

Dear Sir or Madam,

I just bought a new Samsung 900x notebook, with Windows 8. I installed the Firefox 21.0 version. Many websites (Youtube, Gmail,...) do not appear properly on the screen. For instance, Gmail suggests me to display the "html page", suitable for low connections. However, I have a high speed connection.

I've never seen such problems on a computer. Do you have other reports on such computers or with windows 8?

I don't know whether the problem is the computer, Windows 8 or Firefox.

Thank you for your input.

Nicolas Gurtner

Dear Sir or Madam, I just bought a new Samsung 900x notebook, with Windows 8. I installed the Firefox 21.0 version. Many websites (Youtube, Gmail,...) do not appear properly on the screen. For instance, Gmail suggests me to display the "html page", suitable for low connections. However, I have a high speed connection. I've never seen such problems on a computer. Do you have other reports on such computers or with windows 8? I don't know whether the problem is the computer, Windows 8 or Firefox. Thank you for your input. Nicolas Gurtner

การตอบกลับทั้งหมด (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.