This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

How do I get rid of vafmusic2 customized web search????

  • 2 การตอบกลับ
  • 8 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

this search was installed after I was supposedly updating my music player and now I can't even get windows to uninstall it from the installed programs list. How can I get rid of this invasive program. I've run all the spyware detectors that I have and nothing seems to be able to get rid of it. This is on firefox. Have not checked my other browsers

this search was installed after I was supposedly updating my music player and now I can't even get windows to uninstall it from the installed programs list. How can I get rid of this invasive program. I've run all the spyware detectors that I have and nothing seems to be able to get rid of it. This is on firefox. Have not checked my other browsers

การตอบกลับทั้งหมด (2)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

If you have suspicious extensions installed the uninstall or disable them.


Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

You can check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.