This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

delete sync on another computer

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Blackloki

more options

I bought a new computer which worked long enough for me to set up my sync account with it, but now I have to send it back in since it won't turn on.

Is there any way for me to remove my data from the Firefox located on the broken computer without me having to use the broken computer?

In other words, can I wipe my passwords and information from the new computer from another synced computer that still works?

I bought a new computer which worked long enough for me to set up my sync account with it, but now I have to send it back in since it won't turn on. Is there any way for me to remove my data from the Firefox located on the broken computer without me having to use the broken computer? In other words, can I wipe my passwords and information from the new computer from another synced computer that still works?

การตอบกลับทั้งหมด (2)

more options

If you can access that system, Goto Firefox SYNC option and click "unlink" after that, reset your profile to remove all the datas.

Otherwise change the password and recovery key, to stop syncing from that system

more options

So the new computer (laptop A) won't turn on. Is there anyway to use another computer to wipe what has already been synced to laptop A? I know I can reset the password, but will that remove what's already on laptop A?