This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

One of our application user reported that She always sees old cached data in the Firefox even after clearing cache. She is using MAC &FF22.0, yahoo edition 1.20

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

One of our application user reported that She always sees old cached data in the Firefox even after clearing cache. Any changes made on server are not reflected back in Firefox.

She is using MAC & Firefox 22.0, yahoo edition 1.20

One of our application user reported that She always sees old cached data in the Firefox even after clearing cache. Any changes made on server are not reflected back in Firefox. She is using MAC & Firefox 22.0, yahoo edition 1.20

การตอบกลับทั้งหมด (2)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Maybe the ISP or router is caching data.

You can try to reset (power off/on) the router.