This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกปิดและเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

"Can't load XPCOM"

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Kevin

more options

I can't get to the internet on my Sony VAIO because Firefox "can't load XPCOM". What can I do?

I can't get to the internet on my Sony VAIO because Firefox "can't load XPCOM". What can I do?

การตอบกลับทั้งหมด (3)

more options

Can you be more specific? Where are you seeing "Can't load XPCOM"?

more options

hello KatSaavedra, please try a clean reinstall:

  • download the full firefox setup file from https://www.mozilla.org/firefox/all/
  • uninstall firefox on the machine (but don't chose to delete your custom files & settings in the uninstaller)
  • manually delete all remaining files in the firefox program folder, which usually resides in C:\Program Files (x86)\Mozilla Firefox\
  • reinstall firefox
more options