This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Since downloading Firefox, my photo's have disappeared and replaced by numbers - How can I get the pictures back

  • 3 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

I was having trouble with downloads on Ebay using Internet Explorer. They recommended Firefox. And it worked better. However, under My Pictures, the actual pictures disappeared and were replaced with the numbers only. I makes it difficult to remember which picture is which when you wish to download 50 or more items. I would like to have the actual pictures back rather than just the numbers. In fact, I do not have the pictures appearing that I use for Ebay. Thank you.

I was having trouble with downloads on Ebay using Internet Explorer. They recommended Firefox. And it worked better. However, under My Pictures, the actual pictures disappeared and were replaced with the numbers only. I makes it difficult to remember which picture is which when you wish to download 50 or more items. I would like to have the actual pictures back rather than just the numbers. In fact, I do not have the pictures appearing that I use for Ebay. Thank you.

การตอบกลับทั้งหมด (3)

more options

Hello,

Please update to version 24.0 to see if this is resolved. If not, please create a screenshot to assist you better.

If you need help to create a screenshot, please see How do I create a screenshot of my problem?
Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

Hello - Thank you for your information. I believe it was a little more than I can handle. I am not very good at all the different processes. However, while clicking on different items, I got to change the process back to the HP Photo Viewer, I had before for making adjustments. And when I hover over the number now the picture shows up. I just wanted to use Firefox for the Ebay listings only, but it has more or less taken over my computer and I have been using Internet Explorer for over 12 years. It is a little difficult getting use to a new system. Thanks again, Bill

more options

If images are missing then check that you aren't blocking images from some domains.

  • Press the F10 key or tap the Alt key to bring up the hidden "Menu Bar" temporarily.
  • Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
  • Check "Tools > Page Info > Media" for blocked images
  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a check-mark then remove this check-mark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.


Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:


There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also: