This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I tried the reset firefox and resetting the home page, etc., but still running super slow.

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

when I start firefox, it sits and spins for about 20 seconds and then it starts to load the home page. I've reset the home page to a new one, done all the other 'fixes' and it hasn't worked. Please help!

when I start firefox, it sits and spins for about 20 seconds and then it starts to load the home page. I've reset the home page to a new one, done all the other 'fixes' and it hasn't worked. Please help!

การตอบกลับทั้งหมด (2)

more options

Please tell us what other fixes you have tried already otherwise we will be repeating ourselves and I don't think you would want that.

Thanks!

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:


Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.