This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox Nightly(28.0a.1) keeps crashing when i try to open it.

  • 1 การตอบกลับ
  • 11 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

I open Nightly, I click something and BAM the crash report comes up and says it crashed so i Click on the button that says 'Restart Nightly' and the same thing happens again.



P.S. This all started happening after I updated nightly 28. And also : Trouble shooting info isn't accurate because I am using Firefox 25.0.1 to ask this Q.

I open Nightly, I click something and BAM the crash report comes up and says it crashed so i Click on the button that says 'Restart Nightly' and the same thing happens again. P.S. This all started happening after I updated nightly 28. And also : Trouble shooting info isn't accurate because I am using Firefox 25.0.1 to ask this Q.

การตอบกลับทั้งหมด (1)

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

If you can't open Firefox, see:


You can also try to ask advice in the mozillaZine Builds forum.

You need to register at the mozillaZine forum site in order to post at that forum.