This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I am getting this unresponsive script message when googling and its causing firefox to freeze "chrome:/wrc/content/common/scripts/bal.js:854" - Any advice?

  • 8 การตอบกลับ
  • 216 คนมีปัญหานี้
  • 11 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย timmyh13

more options

When I try an google certain web sites including "NFL" firefox freezes and I get the unresponsive script chrome:/wrc/content/common/scripts/bal.js:854". I uninstalled Google Chrome but still have the same problem.

When I try an google certain web sites including "NFL" firefox freezes and I get the unresponsive script chrome:/wrc/content/common/scripts/bal.js:854". I uninstalled Google Chrome but still have the same problem.

วิธีแก้ปัญหาที่เลือก

hello monktonmerchant, this error is probably caused by the "Avast Online Security" extension that you have installed. try to keep it disabled for a while and see if the problem is still occurring...

อ่านคำตอบนี้ในบริบท 👍 80

การตอบกลับทั้งหมด (8)

more options

วิธีแก้ปัญหาที่เลือก

hello monktonmerchant, this error is probably caused by the "Avast Online Security" extension that you have installed. try to keep it disabled for a while and see if the problem is still occurring...

more options

Thanks for the help. Your solution fixed the problem immediately.

more options

should I disable all it? thank you faut-il tout désactiver ? merci

more options

Thanks to philipp: I disabled the avast addon (from) when I updated to avast 9.0.2008, and the unresponsive script has stopped freezing firefox during google searches.

PS, I added this addon in it's place, Trustwave SecureBrowsing: https://addons.mozilla.org/en-US/firefox/addon/m86security-secure-browsing/eula/224305?src=search It's not too bad, and seems to be more thorough than the avast addon.

I also use the web of trust (WOT) addon.

more options

My google searches use to freeze or lag, only in google, so i disabled avast in the extensions, and it's does not lag now!

Does this mean im not protected now in my Firefox? and is there a a fix from avast, etc?

more options

Thanks !!!

more options

Thanks, is now functioning normally without the Avast!

more options

Thank you This was extremely helpful and easy to find....

เปลี่ยนแปลงโดย timmyh13 เมื่อ