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Sync is not working with code from my Android

  • 13 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย butlerkid

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I had to reinstall ubuntu 13.10 on my desktop and am trying to sync it back with my phone, but when i enter the 4x3 code it's asking me to create or sign in and enter my recovery key, except I can't get my recovery key from my phone.

I had to reinstall ubuntu 13.10 on my desktop and am trying to sync it back with my phone, but when i enter the 4x3 code it's asking me to create or sign in and enter my recovery key, except I can't get my recovery key from my phone.

เปลี่ยนแปลงโดย michaeljwjr เมื่อ

การตอบกลับทั้งหมด (13)

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hello, please try to pair the two devices like this:

  1. on your android phone go into the system's settings app and into accounts & synchronisation (might be worded slightly different on different android devices), go to firefox sync & tap on pair a device.
  2. on your desktop go to firefox > options > sync > set up firefox sync > i have an account which will show you a 3x4 character code that you'll have to enter into your android device in order to complete the process.
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I specifically said in the desciption that I enter the key, and then it still asks me to enter my log in information. I see my phone go to "waiting" status, but nothing happens. My desktop is still asking me to log in with password/username/recovery key AFTER i enter the 3x4 code given to me by my phone.

เปลี่ยนแปลงโดย michaeljwjr เมื่อ

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sorry it wasn't totally clear in the original description where you where entering what, your desktop is showing you the 3x4 character code that you are entering into your mobile & confirming - what happens on your desktop afterwards? is it jumping from the 3x4 code page to a screen where it asks for the recovery key afterwards? (this would rather be unusual, are there any error messages in between - could you provide a screenshot)

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If your phone is still connected to the sync server then you need to get the 12-character code on the desktop computer and enter that code on the mobile device to pair the desktop computer.

  • Android OS > Settings > Accounts > Firefox Sync > Pair a new Device

Both devices need to be online at the same time if you want to pair a device with the (3x4) 12-character code.
Sync needs to be set up and working on at least one computer, so you can enter the 12-character code, provided by the device (computer) that you want to pair, in three fields to pair a device on the computer/device that has a working Sync setup.

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That's exactly what is happening. I get my key from my phone, see where I enter it on my desktop, I enter it the key on my desktop, my phone switches to "waiting for other device... and then my desktop goes to the screen attached in the screenshot.

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Which device is currently setup and connected to the sync server?

Is that the Ubuntu desktop computer or the Android device?

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my android phone is currently set up and synced. Yes, that is an Ubuntu Desktop. My phone is synced with my computer at work, and I need to sync my home computer to the three of them.

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If the android is synced then you need to get the 12-character code to pair the device from the Ubuntu desktop computer and enter that code on the Android device and not the other way around.

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Cor-el please read what I've posted.

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what is probably irritating us is that you wrote My desktop is still asking me to log in with password/username/recovery key AFTER i enter the 3x4 code given to me by my phone, because it's the other way round - the key should be displayed on your ubuntu desktop (when you click on "i have an account") & entered into your mobile...

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here is a step by step on my destop:

  1. goto about:home
  2. click Sync
  3. click pair a device
  4. it asks for a code
  5. i go to my phone and get the code
  6. I enter the code into my desktop
  7. desktop now goes to create/have account
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You need to use these steps on the desktop computer:

  1. Firefox (or File) > Set Up Sync
  2. Click "I have an account"

That brings you to the Pair a Device window that show a 3x4 character code:

  • To activate, select "Pair a Device" on your other device. Show me how.
    Then, enter this code: xxxx xxxx xxxx

Then go to the Android device:

  1. Android OS > Settings > Accounts > Firefox Sync > Pair a new Device
  2. enter the 3x4 character code that you got on the Ubuntu computer
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I have exactly the same issue!

I followed the steps in the last post (except that I want to synch a new Android tablet to my existing desktop settings).

I get the codes from the Android device. I go to my desktop, select pair device, and enter the codes. (Android device says it is waiting for desktop) Desktop takes me to screen to create an account or log in...

I try to log in and it asks for the recovery key.....

And the codes on the Android device change!

HELP please!

เปลี่ยนแปลงโดย butlerkid เมื่อ