This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

error 403

  • 1 การตอบกลับ
  • 6 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

rbellavia
rbellavia
more options

When I sign in to my aol I get:

You don't have permission to access /_cqr/login on this server.

I have cleared the cache.

New problem in last 2 weeks with no changes.

Help Please

When I sign in to my aol I get: You don't have permission to access /_cqr/login on this server. I have cleared the cache. New problem in last 2 weeks with no changes. Help Please

การตอบกลับทั้งหมด (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using a bookmark to go to that page?

In case you use a bookmark to reach the mail page then try to navigate to the mail page starting with the site's main page or its log in page.

Did you try to clear the cookies as well?

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"