This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Accidentally restore old profile and have now lost emails and settings; where can I find them?

  • 1 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt

christew
christew
more options

Whilst trying to save a profile, I accidentally restored an old one. Now I cannot access the emails and settings. Are they stored somewhere, or completely deleted when restoring a profile?

Whilst trying to save a profile, I accidentally restored an old one. Now I cannot access the emails and settings. Are they stored somewhere, or completely deleted when restoring a profile?

วิธีแก้ปัญหาที่เลือก

When you replace one file with another, what usually happens when an old profile is restored (especially when the accounts are the same). Then you have replaced your mail with another version. You olny option are your personal backups, Thunderbird does not store any information in "the cloud"

อ่านคำตอบนี้ในบริบท 👍 3

การตอบกลับทั้งหมด (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

วิธีแก้ปัญหาที่เลือก

When you replace one file with another, what usually happens when an old profile is restored (especially when the accounts are the same). Then you have replaced your mail with another version. You olny option are your personal backups, Thunderbird does not store any information in "the cloud"