This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

i lose all my cache and add ons after i restart my pc everytime

  • 2 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

i install some add-ons play some online multiplayer games(contract wars,spiral knights) and after i restart my pc,voila,all the add ons and the game cache is gone,i have to load the game again and download the extensions again,and each time i reload the game without closing firefox IT WILL start loading from the start,and this problem happens each and every time i restart my pc.now, i have checked i have cache set at maximum 1024mb,i have enabled remember history.SO WHAT IS THE PROBLEM

i install some add-ons play some online multiplayer games(contract wars,spiral knights) and after i restart my pc,voila,all the add ons and the game cache is gone,i have to load the game again and download the extensions again,and each time i reload the game without closing firefox IT WILL start loading from the start,and this problem happens each and every time i restart my pc.now, i have checked i have cache set at maximum 1024mb,i have enabled remember history.SO WHAT IS THE PROBLEM

การตอบกลับทั้งหมด (2)

more options

Please checkout this Mozilla support article.

more options

If you have software like Advanced SystemCare that might reset some files to older versions to protect these files against changes then check the settings or uninstall this software.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.