Firefox crashes every time I try to navigate away from a page to a different site.
It seems to only happen when I have more than one tab open, but every time I try to navigate away from the originally opened page, it crashes. This has just started happening today (3/19/14) and I have tried to resetting Firefox but it did not remedy the problem.
วิธีแก้ปัญหาที่เลือก
this kind of crash is caused by trusteer rapport, please see if you can solve it by updating that program to its latest version (there should be a fix avilable soon) or else keep it disabled for the moment and contact trusteer's support: www.trusteer.com/support
อ่านคำตอบนี้ในบริบท 👍 1การตอบกลับทั้งหมด (4)
hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
bp-d6efb6d0-e963-4790-84e3-0b5472140319 03/19/2014 2:35 PM bp-d525e85d-b111-44f8-a07b-f9d0a2140319 03/19/2014 2:33 PM bp-45c55bdd-7671-4958-a177-3fd3b2140319 03/19/2014 2:30 PM bp-c8f625ac-6ddc-4b65-9477-e686e2140319 03/19/2014 2:04 PM
Is that all you needed?
By the way, I finally just uninstalled and reinstalled Firefox and it seems to be working ok for now. I will be sure to let you know if it begins again, though.
วิธีแก้ปัญหาที่เลือก
this kind of crash is caused by trusteer rapport, please see if you can solve it by updating that program to its latest version (there should be a fix avilable soon) or else keep it disabled for the moment and contact trusteer's support: www.trusteer.com/support
Thank you so much for your help :)