Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I have accidently deleted a saved user and password how do i restore it

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

my user name and password was saved and would automatically populate every time I opened the site. I went into settings and accidentally removed that from the list. How do i get it back to saved?

my user name and password was saved and would automatically populate every time I opened the site. I went into settings and accidentally removed that from the list. How do i get it back to saved?

การตอบกลับทั้งหมด (2)

more options

You can only restore your deleted password if you have the back up copy of the files signons.sqlite and key3.db .

Go to- AppData>>Mozilla>>Firefox>>Profile

and see if you can find it.

I hope it helps.

เปลี่ยนแปลงโดย Riya เมื่อ

more options

unfortunately on Windows XP there aren't any previous versions of files available via System Restore, so if you do not remember the password and also do not have a bacukp copy of the above mentioned signons.sqlite and key3.db files then you are out of luck and you need to contact the website and ask to send a new password.