This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Is there a way to uninstall and then re-install Thunderbird without losing all my e-mails

  • 2 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย joshua8hh

mwoody
mwoody
more options

I have an error happening saying Thunderbird has stopped working and as far as I can see i have to uninstall it and re-install to get it fixed but I don't want to loose all my e-mail and contacts. How do I avoid this

I have an error happening saying Thunderbird has stopped working and as far as I can see i have to uninstall it and re-install to get it fixed but I don't want to loose all my e-mail and contacts. How do I avoid this

การตอบกลับทั้งหมด (2)

user01229325
user01229325
more options

Your settings and email are in your Profile and is separate from the program files. You can reinstall without affecting the Profile. It never hurts to backup the Profile once in a while though.

joshua8hh
joshua8hh
more options

AFAIk you can just uninstall Thunderbird and reinstall. The profile will not be deleted. If you want to make sure, however, make a backup of your profile folder first.

Read up on "backup", e.g. here : http://email.about.com/od/mozillathunderbirdtips/qt/et_backup_prof.htm

(google is your friend :9 )

P.S. _ Matter of fact you should regularly backup your data (e.g. your thunderbirdprofile) to some place different so as not to loose it all, if a thunderbird-bug/virus/windows-failure/Layer8-Problem corrupts your data.